We do not accept a return or exchange upon successful payment of your order unless it is due to wrong/damaged item delivered. The same policy applies to educational apps, e-books, events and all other products sold in ETL Learning Online Store. If you receive any wrong/damaged item(s), please contact us within 3 working days upon the receipt of your order.
Please ensure that your order is accurate before you proceed to make payment.
You can contact us at firstname.lastname@example.org if you require further assistance.